Privacy Policy

Learn how ZENSSY collects, uses and protects your personal information.

Last updated: October 2026

Introduction

ZENSSY (“ZENSSY”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect through zenssy.com, how we use it, who we share it with and the choices you have. It applies when you visit our website, contact us, apply for a job, buy a course, use our services or verify a certificate.

By using our website or services, you agree to the practices described in this policy.

Information we collect

Information you give us

Enquiries and projects: your name, phone or WhatsApp number, email address, company name, the services you need, budget, timeline and the details you write to us.
Job applications: your name, contact details, area of interest, portfolio or LinkedIn link, resume and the message you send.
Course enrollment and checkout: your name, phone number, email address and billing details, and the course you buy.
Certificates: your name, the course completed, the issue date and the certificate ID.
Messages: anything you send us by email or WhatsApp.

Information collected automatically

When you use our website, basic technical information may be collected, such as your browser type, device, approximate location, pages visited and the time of your visit. This may be collected through cookies and similar technologies.

Information from payment providers

When you pay online, our payment provider tells us whether the payment succeeded and gives us the order details. We do not receive or store your full card number or banking passwords.

How we use your information

We use your information to:

reply to your enquiries and provide the services you ask for;
process orders and payments and give you access to your courses;
issue and verify certificates;
review job applications and contact applicants;
send you important messages about your order, course or project;
keep our website secure, prevent misuse and fix problems;
improve our website, services and courses;
meet our legal and accounting obligations.

We send promotional messages only where the law allows it, and you can ask us to stop at any time.

Certificate verification

To let employers and others confirm that a ZENSSY certificate is genuine, we keep certificate records (certificate ID, holder name, certification name, issue date and status). When someone enters a valid certificate ID on our Verify Certificate page, these details are shown to confirm the certificate.

Payments

Online payments are handled by third-party payment providers such as Razorpay. Your payment details are entered on the provider’s secure system and are governed by the provider’s own privacy policy and terms. We keep a record of the order and the payment status, but not your full card details.

Who we share your information with

We do not sell your personal information. We share it only when needed, with:

Service providers that help us run our website and business, such as payment providers, hosting and website providers, form and email delivery tools, spreadsheet and file tools, and messaging apps such as WhatsApp. They may only use your information to provide their service to us.
Authorities and advisers where we are required by law, or where we need to protect our rights, our users or the public.
A buyer or successor if our business is ever merged, sold or reorganised, in which case this policy would continue to protect your information.

For document services, we share your documents and details with the relevant government offices or portals only as needed to complete the work you asked us to do.

Cookies and similar technologies

Our website may use cookies and similar technologies to make the site work, remember your basic preferences, keep your cart and checkout session, and understand how the site is used. Fonts and other resources on our pages may be loaded from third parties such as Google, which may receive your IP address when they are loaded.

You can control cookies through your browser settings. Blocking some cookies may stop parts of the website, such as checkout, from working properly.

Third-party links and services

Our website may link to other websites and services, such as WhatsApp or government portals. We do not control them and are not responsible for their privacy practices. Please read their policies before giving them your information.

How long we keep your information

We keep personal information only for as long as we need it for the purposes in this policy, including to provide services and courses, to keep certificate records, to resolve disputes and to meet legal, tax and accounting requirements. When we no longer need it, we delete it or make it anonymous.

How we protect your information

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. However, no website or online system can be completely secure, so we cannot guarantee absolute security. Please keep your account details and passwords confidential.

Your rights and choices

Under applicable Indian law, you may have the right to:

ask what personal information we hold about you;
ask us to correct information that is wrong or incomplete;
ask us to delete your information, where we are not required to keep it;
withdraw your consent to our use of your information;
ask us to stop sending you promotional messages.

To use any of these rights, contact us using the details below. We may need to confirm who you are before we act on your request.

Children’s privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian. If you believe a child has given us information without such consent, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Please check this page regularly.

Contact us

If you have questions about this Privacy Policy or want to use your privacy rights, please contact us: