Legal
Refund Policy
Our policy for ZENSSY courses and digital products.
Effective date: 2 November 2026
1Introduction
This policy applies to all digital products sold by ZENSSY (https://zenssy.com), including online courses, digital learning materials, downloadable resources and certification programmes.
2No Refund Policy
All digital product purchases are final and non-refundable.
You cannot request cancellation or a refund simply because you change your mind, lose interest, or do not use or complete the product you purchased.
This policy does not override any consumer right or remedy that cannot legally be excluded under applicable Indian law.
3Before Purchasing
Please read the course description, features, requirements and price carefully before you pay. If you have a question, email info@zenssy.com before making payment.
4Payment Issues
Please email info@zenssy.com if:
- you were charged more than once for the same purchase (a duplicate payment); or
- your payment was successful but digital access was not provided.
Include your name, registered email address, payment reference and the product name. We will verify the payment and provide the remedy required by applicable law.
ZENSSY will never ask for your card number, CVV, UPI PIN or OTP. Please do not send them.
5Contact Us
For payment-related queries, email info@zenssy.com.