Refund & Cancellation Policy

Digital Products

ZENSSY Technologies sells only digital products and online certification examinations.

Refund Policy

Once payment is successful and exam or course access has been granted, payments are non-refundable.

Refunds will only be considered if:

  • Duplicate payment has been made.
  • Payment was deducted but enrolment was not created due to a verified technical issue.
  • ZENSSY Technologies is unable to deliver the purchased service.

Approved refunds are processed within 7–10 business days.

Cancellation

Orders cannot be cancelled after digital access has been activated.

For payment-related issues, contact:

info@zenssy.com

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